In fact, the average wait time for service is an industry-leading 23 seconds.
Far faster than other manufacturer wait times, within the hearing aid industry and beyond.
Did you know the average years of experience per customer care rep is seven years? This is knowledge that translates into a higher level of support for you and your patients. Our personalized e-commerce team training, consumer hotline and live chat are all examples of the Widex Difference in action.
Far faster than other manufacturer wait times, within the hearing aid industry and beyond.
We understand that the ‘difference’ is in the details, and our commitment to providing your patients with expertly crafted hearing aid solutions – when they need them – leaves no stone unturned when it comes to anticipating their expectations.
From delivery to the end user’s experience, we constantly seek to improve both the customer and consumer journey – all with an eye towards sustainability. From embracing rechargeable hearing aid technology, to carbon-neutral production at our global headquarters, you can be sure we strive for sustainability at every stage.
Thanks to our forward-looking product planning and strategic supply chain management programs, Widex has not experienced any significant product shortages that would impede your ability to meet the needs of your patients. Immediate availability of the product you need when you need it most – along with the high-quality experience you expect – are hallmarks of the Widex Premium Experience that you can continue to rely upon in 2022 and beyond.
Everyone at Widex stands behind the Widex Difference, a difference rooted in the passionate pursuit of natural, distortion-free sound that is supported by our core pillars of Audiology Allies, Unique Technologies, and Premium Experience. By providing you with the solutions you need to demonstrate the Widex Difference, more patients than ever before will become knowledgeable, loyal Widex customers for you. Follow the link below to be connected with your local Widex rep.