HAUPPAUGE, NEW YORK, September 24th, 2024 — Strengthening its position as the Ally of the Independent Hearing Care Professional, Widex today announced the market introduction of its Widex On-the-Go app. The new mobile app, a first for the industry, is designed to improve partner efficiency, streamline administrative tasks, and accelerate practice growth – enabling its HCP partners to spend less time on administrative activities and more time on the clinical work that matter most to their patients. 

“The consumer demand for better hearing care is growing exponentially as more people understand and appreciate the life-enhancing benefits of hearing aids,” said Alan Raffauf, VP of Marketing, Widex US. “However, with this growth comes new challenges for our independent HCP partners as they scale their practices to meet this demand. The Widex On-the-Go app, available for free and a first for the industry, is designed to help our HCP partners manage these new challenges, streamline their operations, and ultimately maximize the time they can spend serving their patients.” 

The Widex On-the-Go app is built to enhance processes and reduce administrative burden – from consult through fitting – so the HCP can focus on the clinical activities that matter most to their businesses and patients. The app provides easy access to orders for tracking, real-time support, immediate warranty status checking, and a streamlined approach to ordering Widex hearing aids.  

"I'm able to really easily and quickly check order status and warranty information any time from the convenience of my phone,” said Dr. Caitlin Dold with Audiology Associates of Westchester in Harrison, New York. “This convenience allows me to keep my focus where it should be – on delivering quality hearing healthcare to my patients."  

Widex is also committed to continuously updating the app with new features and functionality, like biometric login and push notifications, to deliver enhanced value to its HCP partners. 

“With the Widex On-the-Go app, our partners will now have everything they need to run their business more efficiently and effectively on their mobile device,” Raffauf emphasized. “They can even order parts and accessories including NanoCare wax guards and receivers — and they can create nicknames for each of their accounts to streamline operations. This new app is just the latest manifestation of our commitment to equipping our HCP partners with the tools, technologies, and resources to grow their practices and best serve their patients.” 

Available for both Apple® (iOS 13 or later) and Android® (Android 5.1 and up) devices, partners can use their myWidexPRO login to customize their On-the-Go app to suit their business needs. Once set up, partners will be able access all the information on all of their accounts.

Download for Apple - https://apps.apple.com/us/app/widex-on-the-go/id6578454553
Download for Google - https://play.google.com/store/apps/details?id=com.mywidexpro.ordering